Information and Referrals
If you have a question, we probably have an answer.
DEAF, Inc. continues to be a hub for information and resources for Deaf, DeafBlind, Hard of Hearing, and Late-Deafened individuals, their families, and the people who work with them. If you have a question or need information, the Front Desk may be able to provide guidance on the spot. If your situation is more complex, an ARES Advocate will follow up with you, or refer you to other resources.
Service referrals
To make a referral to ARES for yourself or someone else, contact the Front Desk by VP, phone or email.
The Front Desk will collect necessary information from you, such as your name, contact, a brief explanation of what services you are seeking, and the contacts for other service providers that you are working with, if applicable. In order to provide you with responsive services, referrals from other service providers must be accompanied by a signed release.
Once the Front Desk has the complete referral, it is sent to the Manager of Advocacy Services for review. Depending on the location and communication needs of the person being referred, the Manager of Advocacy Services will assign an ARES Advocate to contact the person (or an alternate) to set up an intake appointment.
We aim to respond to all referrals within 3 business days of receiving all necessary information. If you do not receive a response from DEAF, Inc. after 3 business days, please contact us.
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